Privacy Policy

GEARVESSA · STORE POLICIES

Privacy Policy

How we collect, use, share and protect information when you use our website.

Last Updated: October 2026

Thank you for visiting gearvessa.com, operated by Shijiazhuang Yueman Xilou Network Technology Co., Ltd. ("we," "us," or "our"). This policy describes how information may be collected, used, stored and protected when you visit or shop with us.

01. Information We Collect

We may collect information you provide when visiting the website, placing an order, creating an account, or contacting Customer Support: full name, email address, telephone number, billing and shipping addresses, payment information, order details and purchase history, and support messages.

Automatically collected information may include IP address, browser and device information, operating system, pages visited, browsing activity, time spent on the website, referring websites, and cookies or similar technology.

Payment information is processed through third-party providers; we do not store complete payment card details.

02. How We Use Your Information

We use information to process and deliver orders, send confirmations and updates, process payments and prevent fraud, handle returns and refunds, respond to support requests, improve our products and website, analyze website traffic, maintain security, and provide relevant content and advertising.

We may send marketing and promotional communications where permitted.

03. How We Share Your Information

We do not sell, rent, or trade your personal information as stated in the supplied policy example.

We may share information with service providers needed for payments, shipping and logistics, order fulfillment, website hosting, analytics, advertising and marketing, and customer support. Providers may access information only as needed for their services.

We may disclose information when required by law, legal process, government requests, or to protect rights, safety, property, customers, or business operations.

04. Cookies and Tracking Technologies

Cookies and similar technologies may remember preferences, retain shopping-cart contents, measure website performance, and support relevant advertising and marketing communications.

Third-party analytics and advertising services may use cookies, pixels, or related technologies. You can control cookies through your browser settings, although disabling them may affect features.

05. Payment Information

Payments are processed through secure third-party payment providers. We do not collect or store complete credit card information. Payment details are handled under the providers' policies and security practices.

06. Marketing Communications

With your consent or where permitted by law, we may send product updates, offers, and promotional messages. You may unsubscribe using the option in marketing emails or request removal through Customer Support.

07. Data Security

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No electronic system is completely secure, and we cannot guarantee absolute security.

08. Your Privacy Rights

Depending on your location and applicable law, you may be able to request access, correction, or deletion of your personal information; request information about collection and use; or withdraw consent where applicable.

Contact service@gearvessa.com to make a privacy request.

09. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 and will take reasonable steps to delete it if we become aware of such collection.

10. Third-Party Links

Our website may contain third-party websites or services. We are not responsible for their privacy practices, security, or content. Please review their policies before providing information.

11. International Data Transfers

Information may be processed, transferred, or stored by service providers in countries where they operate. Using the website acknowledges transfers necessary to deliver products and services, as described in the supplied policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy as business practices, services, or legal requirements change. Changes will be posted here. Please review this page periodically.